Privacy Policy

This Privacy Policy describes how we collect, use, store, and protect your personal information when you access or use our online audio processing platform (hereinafter referred to as “the Platform” or “we”). By using our services, you acknowledge that you have read and agreed to this policy.

1. Information We Collect

We may collect the following types of information when you use the Platform:

1.1 Registration and Account Information

Email address, username, and password

Third-party login authorization (e.g., Google sign-in)

1.2 Usage Data

Audio files you upload or generate, along with processing parameters (temporarily stored and automatically deleted after processing)

Interaction records, usage frequency, access times, and click behavior

Error logs and performance data

1.3 Device and Technical Information

IP address, browser type, operating system, device identifiers

Cookies and local storage data (for login session and feature optimization)

2. How We Use Your Information

The information we collect is used for the following purposes:

To provide audio processing, saving, exporting, and related services

To ensure service security, account protection, and platform integrity

To improve platform performance and fix bugs

To analyze anonymous user behavior and optimize functionality

To send service-related updates and notifications (optional)

We will never use your information for purposes not stated in this policy, nor will we sell or disclose it to third parties without your explicit consent.

3. About Your Audio Files

All audio files you upload are used exclusively for processing purposes and are automatically deleted from our servers shortly after processing.

We do not monitor, review, or retain your audio content, unless required by law or with your explicit permission.

4. Sharing and Disclosure

We do not sell or rent your personal data to any third party. However, we may disclose your information in the following cases:

With your explicit authorization or request

As required by applicable laws, regulations, or government requests

To protect legal rights, safety, or public interest

5. Data Storage and Security

Your data is stored on secure servers with strong encryption and access control.

We use HTTPS to secure all data transmission between you and our servers.

Regular backups and vulnerability scans are performed to ensure system stability and data safety.

Audio files are automatically deleted after processing, and we do not keep backups.

6. Your Rights

You have the right to:

Access your account and processing history

Correct inaccurate information

Delete uploaded files or account data

Request account deletion and complete data erasure

Opt-out of marketing communications

To exercise any of these rights, please contact us using the details below.

7. Cookie Policy

We use cookies and local storage to:

Maintain login sessions

Save your recent processing settings

Analyze anonymous usage behavior for product improvement

You can disable cookies in your browser, but some features may not function properly as a result.

8. Protection of Minors

The Platform is not intended for children under the age of 14. If you are under 14, please use the Platform only under supervision of a guardian. We do not knowingly collect personal data from minors, and such data will be deleted upon discovery.

9. Changes to This Policy

We may update this Privacy Policy due to legal or operational changes. Updated policies will be posted on the Platform, and your continued use indicates acceptance of the changes.

10. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us at:

Email: support@juziyoo.com

Effective Date: August 1, 2023